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Service Centre

After Sale

How to cancel an order? Before payment and after payment.

    Cancellation Before Payment If you have not paid for your order yet, there is no need to contact us to cancel it. We receive hundreds of 'test' ... more info

Instructions for returning faulty goods

    Before returning goods, please contact us first to discuss the issues you are having. 90% of the time we are able to sort out the problem by giving ... more info

Policy of refund, repairment and replacement

    We will try our best to make sure the products shipped to our customers are in the best condition. 1. Return and full refund --Products with quality ... more info

Who is responsible for product damage or loss during transit?

    We offer Shipping Insurance for just US$ 1.99 to protect your package, in case of lost or damage problems. Any missing issues reported, we will ... more info

I have problems in using the product I ordered, please help!

    Firstly please check the English manual that comes with the product, or you can check for online manuals or Blogs for advice. If you still ... more info

What Do Our Customers Say?
This is a GORGEOUS dress and the thing that most impressed me is the packing ability of this company. I have admit when the tiny 2x4 box showed up at my door I was a weee bit concerned but thankfully it is EXACTLY what I wanted. I LOVE IT and I will be more than happy to purchase from this website again, and again and again! "

EnglishOctavia Mars


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