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Instructions for returning faulty goods

Before returning goods, please contact us first to discuss the issues you are having. 90% of the time we are able to sort out the problem by giving technical support, without you having to send anything back.

If there are irremediable defects with the devices, you can return them back to us for repair or replacement under our twelve months warranty.

Please go to our Help Center to submit a ticket, and we will offer you a return code and our return address, along with additional important instructions.

Generally we advise you to return faulty goods by sending them through the Post Office rather than using couriers like DHL, UPS, and TNT. Normally it will take 2 weeks to return goods to us by Post Office.

If you did not buy your product directly from autosvs.com, you will need to contact the vendor who sold it to you.


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This is a GORGEOUS dress and the thing that most impressed me is the packing ability of this company. I have admit when the tiny 2x4 box showed up at my door I was a weee bit concerned but thankfully it is EXACTLY what I wanted. I LOVE IT and I will be more than happy to purchase from this website again, and again and again! "

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